HOW TO AVOID BEING RIPPED OFF |
At one time or
another, every motorist has been left stranded by the side of the road waiting for a tow
truck. At this point the motorist is at the mercy of a complete stranger, the auto
mechanic. There is no guarantee that the mechanic that comes to your rescue will be fair
and honest. |
If at all possible, do not look in the Yellow Pages for a mechanic. Following the recommendation of the tow truck driver might not be a good idea either: the possibility exists that the tow truck driver might get a finders fee from the shop he recommends. Try to find a store or business in the area to ask for a recommendation. Most people deal with a local mechanic they are comfortable with.
While it might be difficult to get an estimate for repairs before the mechanic knows what is wrong with the car, you can ask for an estimate for the diagnostic time. Always place a dollar limit on charges for work performed without additional approval from you. Make sure that all estimates are in writing.
If the car was running well before it suddenly shut down, chances are one component failed. If the mechanic proceeds to tell you that you need several different items, you might want to get a second opinion. Sometimes the cost of a second tow might be a good investment.
Don't assume that all shops give warranties. However there might be local laws requiring repair shops to give minimum warranties, so it pays to check.
Some shops may give you a blank work order to sign, saying that they need your permission to work on the car for insurance purposes, when in fact they might use it as authorization to do repairs, that you in fact did not authorize.
Keep copies of repair orders, invoices and notes of conversations. If there is a problem down the road and you do have to seek restitution, you will need them.
The more you learn about the car you are driving, the easier it will be to know if you are being taken. The best way to start is by reading the owner's manual.